Patient Commitment
Your Rights as a Valued Patient at Hume Dental Group
At Hume Dental Group, we believe in transparency, respect, and empowering our patients through clear communication and ethical care. That’s why we’re proud to uphold eight fundamental patient rights that guide every visit and interaction at our practice.
While these may seem like common courtesy, we believe it’s important to clearly outline what you can expect from us — because you deserve to feel confident, respected, and informed at every stage of your dental care journey.
At Hume Dental Group,
you have the right to:
1
Be treated by a qualified dentist each time you undergo any form of dental care.
2
Ask about all available treatment options, with a clear explanation of the pros and cons of each, in language you can understand.
3
Know the qualifications, training, and background of your dentist and supporting dental team.
4
Receive clear information upfront about the type of treatment being provided and its expected cost.
5
Expect high standards of infection control and sterilisation to be used at all times.
6
Request information about treatments even if they aren’t covered by insurance or may involve higher out-of-pocket costs.
7
Be treated with professionalism, respect, and ethical care by all members of our team.
8
Book an appointment with the dentist of your choice based on your preferences and comfort.
Want to discover more?
Click below to request an appointment or call us on (03)-9357-4477.
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